Vision & Values
We strive to exceed our customers’ expectations while maintaining the highest industry standards, providing safe working environments, respecting the dignity of every employee, and minimizing our impact on the environment.
Our core values:
Our core values are paramount to our success, and to providing you with the best service.
- Safety – all incidents are preventable. “Each employee home safely, every day.”
- Integrity – do the right thing every time, under all circumstances.
- Ownership – It’s our job to own every job we take and to ensure we provide cost-effective solutions that provide our customers with the best possible service.
- Innovation – We invest heavily in new ideas, new technology, and training our team in new possibilities so we can present every option to solve your challenges at the most economical cost possible.
A Higher Level of Reliability ®
In all we do, we commit to strive for the highest levels of safety, effectiveness and efficiency:
- Maintaining a true safety culture, not just words on a page.
- Understanding the right combination of technician, tool and procedure that best addresses our clients’ requirements.
- Working with our “heads up” to find opportunities to get more productivity and less downtime for our clients’ equipment.
- Developing “Service Level Metrics” for reviewing our performance at each work location, and ensuring we understand our clients in periodic “Stewardship Meetings” where we review our performance.
It’s harder than it might seem.
We spend a lot of time thinking and re-thinking how we can build more reliability into the critical work we perform.
We believe if we continue to push the boundaries of reliability, we will perpetuate our success.