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Connecting with our customers is important to us. Every inquiry is evaluated and directed to the appropriate manager for response.

Our toll free number is 1-800-218-7450.
If you wish to speak to our recruiter, please call 1-888-578-9066.

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News

February 3, 2020
Acuren at IPEIA 2020

We are, once again, thrilled to participate as a Gold sponsor in the 2020 IPEIA Conference in Banff February 24th – 28th. The conference website can be found here:  IPEIA The IPEIA Conference began over 20 ago years and has become an internationally recognized annual conference to gather Pressure Equipment Integrity industry groups together to […]

September 26, 2019
An Introduction to Coal Silo Failures

Summary Over the past few years, there have been several coal silo failures in power plants in the US and abroad. These failures have dropped as much as 800 tons of coal on the floor below them. To date no injuries have occurred but significant equipment damage has resulted. The most common cause of failure […]

August 29, 2019
Acuren Employee Appointed to Safety Codes Council Pressure Equipment Sub Committee

We are pleased to announce that Nathan Bartley, of our Edmonton office, has been appointed as a member of the Alberta Municipal Affairs, Safety Codes Council, Pressure Equipment Sub Committee. Nathan represents the Contract Chief Inspector Association (CCIA) on this committee. About Nathan With 21 years of experience in the Pressure Equipment Integrity Management (PEIM), […]

August 21, 2019
Climb Your Way to a Career

Acuren Rope Access Recruiting Event in Houston September 8, 2019 12:00 – 3:00pm MOMENTUM INDOOR CLIMBINGwww.momentumclimbing.com/silver-street/1401 Silver Street, Houston, Texas 77007 Acuren is pleased to be hosting a recruiting event on Sunday, September 8th in Houston, Texas. We invite all those interested in a rope access career to come visit us, or call and speak […]

June 28, 2019
HTHA Demystified

What is HTHA? High Temperature Hydrogen Attack (HTHA) is a condition that can occur in process equipment exposed to hydrogen at elevated temperatures and pressures over time.  Hydrogen reacts with carbides in steel and can manifest into internal decarburization and fissuring including molecular hydrogen and methane accumulating at grain boundaries.  Subsequent high localized stresses can […]

June 27, 2019
Our Ropes Team in Action at Rogers Place

Our rope access teams also work on infrastructure projects. This project took place in June of 2019, high up in the rafters of Rogers Place in Edmonton and we thank them for allowing us to share these photos. Our rope access team installed 54 upright anchor beams to the existing building structure. These anchor beams […]

May 7, 2019
Pipeline Integrity Management (PIM) Essentials Course

Acuren is excited to offer this 2 day course in Houston on June 26th and 27th, 2019. This essential course will provide the following: In-depth information about the latest essential features to incorporate in a successful Pipeline Integrity Management System Learn how to perform self-assessments and annual pipeline integrity assessment health checks Systems and practical […]

March 13, 2019
IPEIA Recap!!

We were, once again, thrilled to have participated as a Gold sponsor in the 2019 IPEIA Conference in Banff February 27th – March 1st. The conference website can be found here:  IPEIA The IPEIA Conference began over 20 ago years and has become an internationally recognized annual conference to gather Pressure Equipment Integrity industry groups […]

March 1, 2019
What Our Customers Should Know – Are You Considering Inspection Via Drones?

It’s not just about having a fancy drone. Industrial inspection using drones, or remotely piloted aircraft systems (RPAS), is becoming more common. While this method of access can deliver tremendous cost savings, there are some stipulations that are often overlooked, but should be understood, prior to allowing a service provider to carry out drone services […]

February 1, 2019
2019 NACE Northern Area Western Conference

This three-day conference will focus on corrosion and asset integrity management in oil and gas and other industries, and explore the integration of sustainable practices within the corrosion industry. Location: Telus Convention Centre, Calgary, AB Dates: February 5-7, 2019 Skystone and Acuren Booth: #413 Presentations: High-Temperature Degradation Mechanisms of 304H which Resulted in Reactor Failure […]

ACUREN COVID-19 PREPAREDNESS

As the transmission of the COVID-19 virus increases around the world and within our own communities, we want to make our customers aware that, in most jurisdictions, we fall within the essential services exception and we are able to perform the services customers require on their sites. As well we want to take a moment to update you on the measures we continue to implement to ensure business continuity and transmission reduction:

  • We continue to share regular communications with employees to ensure we are providing important news about the status of the virus and the actions taken by the company;
  • The Acuren COVID-19 email address continues to act as a valuable resource to which employees can send questions and concerns, and request other support related to COVID-19;
  • Our single point of contact continues to be a central resource to respond to issues related to the virus and associated company direction;
  • We have responded in real time to take appropriate measures in communities where we are informed of governmental restrictions that have a direct effect on our employees;
  • Alternate work provisions and enhanced infection control practises have been implemented across the business to minimize the potential for spread of the virus in our offices and field work locations;
  • On an almost daily basis we post valuable educational and informational resources on our online portal for the benefit of all North American employees;
  • We regularly remind employees of the critical need to comply with infection prevention and control measures such as frequent hand washing, appropriate respiratory etiquette and instruction to stay home if feeling unwell,
  • We continue to monitor and adjust our inventory of consumables and critical equipment to ensure we are equipped to respond to client needs in the event of a supplier shortage;
  • We have maintained frequent interaction with our leadership team on this matter to ensure we remain fully informed of changing circumstances;
  • We monitor the use of a disclosure form completed prior to employee’s returning to work to identify the presence of any symptoms related to the coronavirus, any personal travel within, or personal contact with travelers to/from, any international location, within the previous 14 days. This has been integrated into our onboarding plan for new projects;
  • We have distributed our Pandemic Plan to address the challenges presented by the current viral spread and to plan for the continuity of our services;
  • We have instituted restrictions on travel that is not business critical and have expanded our use of virtual meeting software.
  • We continue to communicate with our clients regarding the status of our actions, the preparedness of our business, the availability of our workforce, and our express intention to work in partnership to maintain the safety and health of our employees on their sites;
  • We continue to provide instructions related to isolation and quarantine requirements as per the CDC and WHO, and to ensure such requirements are met by affected employees;
  • Where we have employees who test positive for the virus, we have implemented a protocol to ensure all potentially affected parties are notified and proper precautions taken.

Our primary concern is always employee and client safety. To this end, we will continue to add to, or modify, our preparedness program in reaction to this evolving situation. We thank you in advance for all of your efforts in doing the same, and, as always we commit to working with you to ensure a safe worksite for all employees.

Should you have any questions regarding the foregoing, please contact me at (780) 405-5771 or kevin.hill@acuren.com; or Jen Miller at (780) 782-8082 or jen.miller@acuren.com at your earliest convenience.

Best Regards,

Kevin Hill, P.Eng., MBA
Vice President, Commercial
Jen Miller
Director, Human Resources
Acuren Director, COVID-19 Communications
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